Shipping policy
Last updated: October 1, 2026
Shipping time varies by destination. All amounts shown in USD. Free shipping is available for orders of $30 and above shipped to the United States, Canada and Australia. For all orders under $30, a flat shipping fee of $5.00 will be applied.
Order Processing Time: Orders will be packed and shipped out within 1–3 business days after payment confirmation. Standard international delivery normally takes 7–14 business days to the destination. Please note: During peak holiday seasons (Black Friday, Christmas, New Year, etc.), delivery may be extended due to high logistics volume. Transit times may also vary due to customs clearance procedures and local delivery conditions.
We strive to deliver your package promptly. Additional transit time may occur due to invalid delivery addresses, customs hold-ups or other unforeseen circumstances.
We work with multiple courier partners including DHL, FedEx, UPS and USPS. We will select the most suitable shipping method based on your destination country.
Shipping Exclusions
P.O. Box addresses are acceptable. APO/FPO/DPO addresses are not supported. Please provide a residential or business address at checkout. We currently only ship to addresses within the United States, Canada and Australia. We do not ship to other countries or regions at this time.
Who pays for customs duties and taxes?
Each country has its own customs regulations. Please check with your local customs authority for details. If import duties or taxes are levied, the customer is responsible for payment.
What if I never received my order?
Occasionally packages may be lost in transit, delivered to an incorrect address, shipped in separate parcels or left in a safe location at your premises. If your order has passed the estimated delivery date or is marked as delivered but you cannot locate the package, please contact our Customer Service for assistance: zp2718488239@outlook.com
What to do if there is a delay?
Packages may experience delays caused by weather, customs inspections, peak season congestion or other force majeure events. If your shipment is delayed, please contact our customer service at zp2718488239@outlook.com. We will help track your parcel and provide available support.